What we collect, why, who sees it, how long we keep it and the choices you have — in plain language.
AyurvedicTrip.com ("we", "us") is an Ayurvedic medical-travel information and planning platform focused on Kerala, India. This policy explains how we handle personal information when you use our website. You can contact us on WhatsApp at +91 62385 77759 or through our contact page.
If you use our enquiry form, contact form, health assessment or WhatsApp buttons, you may give us your name, country, health concern, travel dates, budget, age, gender, preferences and contact details (email or WhatsApp number), plus anything you write in a message. Some of this is health-related and therefore sensitive. Share only what you are comfortable sharing.
We use Google Analytics 4 to understand how the site is used. It records things like pages viewed, approximate location (derived from your IP address, which Google Analytics does not log or store), device and browser type, how you arrived, and events such as clicking a WhatsApp button or completing the dosha quiz. We do not use analytics to identify you personally.
Google Analytics uses cookies. When you first visit, a banner lets you accept or decline analytics. In the European Economic Area, the United Kingdom and Switzerland, analytics cookies stay off until you accept. Elsewhere they are on by default and you can switch them off from the banner. You can change your choice at any time using the 'Cookie settings' link in the footer, and you can also block or delete cookies in your browser settings. We do not use advertising cookies.
We do not sell your personal information.
We are based in India, and the services above may process data in other countries. Where required, we rely on appropriate safeguards offered by those providers.
We keep enquiry messages for as long as needed to respond and plan your trip and for reasonable record-keeping, and then delete or anonymise them. You can ask us to delete your messages earlier. Analytics data is kept according to the retention setting in our Google Analytics account.
Depending on where you live, you may have the right to access, correct, delete or restrict use of your personal information, to object to processing, to withdraw consent at any time, and to complain to your local data-protection authority. To exercise these rights, contact us using the details above; we may need to verify your identity.
We take reasonable steps to protect information, and the site is served over HTTPS. No online service is completely secure, and messages sent through WhatsApp are subject to WhatsApp's own security.
Our website is intended for adults. It is not directed at children under 16, and we do not knowingly collect their information.
Our pages link to external websites, including government portals. We are not responsible for their privacy practices.
We may update this policy and will change the date at the top when we do. Material changes will be highlighted on the site.
Questions or requests: WhatsApp +91 62385 77759 or use the contact page.